ࡱ> g 0dbjbj hxqbxqbAn99TGTGTGTGTGGGGH\$60,000 done under this IFB will be subject to the Public Works Minimum Wage Act (13-4-11 through 13-4-17, NMSA, 1978 as amended) and per exhibit labeled Wage Act. Minimum wages will be supplied at time of award or may be obtained from the State of New Mexico Labor & Industrial Commission, 1596 Pacheco Street, Santa FE, NM 87501. For all federally funded construction projects greater than $2,000 the contractor and all subcontractors and their tiers shall deliver or mail legible copies of the certified weekly payrolls for all costs/services invoiced for the project awarded resulting from this IFB to the appropriate oversight agency and UNMHSCs Office of Capital Projects in accordance with 29 CFR 3.4. The Contractor shall certify that all payrolls submitted meet or exceed the applicable wage determination as shown in this IFB. Contractor shall be responsible for the collection and submittal of all certified payrolls and shall retain a copy of all payrolls for a period of 3 years from the completion of the project. A copy of all certified payrolls shall be sent weekly to UNMHSC Office of Capital Projects. The Contractor shall be responsible for labeling each submittal with the project name; payroll period; and contractor and/or subcontractor name; each employees full name and social security number, address and zip code, birth date, sex and occupation, time and day of when employees work week begins, hours worked each day, total hours worked each workweek, basis on which employees wages are paid, regular hourly pay rate, total daily or weekly straight-time earnings, total overtime earnings for the workweek, all additions to or deductions from the employees wages, date NEW MATERIALS REQUIRED. All materials and equipment delivered and/or installed under this RFP shall be new and be the standard products of a manufacturer regularly engaged in the production of the materials and equipment. Where two or more units of the same class of materials and/or equipment are required, the units shall be the products of the same manufacturer. Any manufacturers data supplied with the item(s) shall be submitted to UNMHSCs authorized representative. NON-PERFORMANCE PENALTIES. The Offeror agrees to pay UNMHSC an amount equal to $500.00 per day for each calendar day past the completion date specified in this contract that completion or delivery is delayed. UNMHSC may subtract this amount from any monies due to the Offeror. NOTICES: Any notice required to be given or which may be given under this RFP or a resultant contract shall be in writing and delivered in person or via first class mail. UNMH Address: The University of New Mexico Hospitals Purchasing Department 933 Bradbury Dr. Se Suite 3165 Albuquerque, NM 87106 OPTION TO RENEW. UNMHSC reserves the option to renew the RFPs resultant contract if such renewal is mutually agreed to and found to be in the best interests of UNMHSC. These renewal options will be exercised in increments as indicated in the RFPs specifications, or if not stated, in one-year terms. OTHER APPLICABLE LAWS. Any provision required to be included in a resultant Purchase Order/Agreement by any applicable and valid executive order, federal, state or local law, ordinance, rule or regulation shall be deemed to be incorporated herein. OSHA REGULATIONS. The Seller shall abide by Federal Occupational Safety and Health Administration (OSHA) regulations, the State of New Mexico Environmental Improvement Boards Occupational Health and Safety Regulations that apply to the work performed under this RFP. The Seller shall defend, indemnify, and hold UNMHSC free and harmless against any and all claims, loss, liability and expense resulting from any alleged violation(s) of said regulation(s) including but not limited to, fines or penalties, judgments, court costs and attorneys fees. OWNERSHIP OF DOCUMENTS. All documents which are prepared by the Seller or any member of the consulting team that form a part of its services under a resultant Purchase Order//Agreement are the sole property of the UNMHSC and such works may not be reproduced nor distributed without the express written consent of the UNMHSC and shall be delivered to UNMHSC upon termination and or completion of this Purchase Order/Agreement if UNMHSC so requests. The Seller shall be responsible for the protection and/or replacement of any original documents in its possession. UNMHSC shall receive all original drawings and the Seller shall retain a reproducible copy. Work Made for Hire - For the consideration payable under a resultant Purchase Order/Agreement, the work product required by the Purchase Order/Agreement shall be considered a work made for hire within the meaning of that term under the copyright laws of the United States, applicable common law and corresponding laws of other countries. UNMHSC shall have the sole right and authority to seek statutory copyright protection and to enjoy the benefits of ownership of the work. The party performing the work hereby assigns all rights, title and interest in and to the work to UNMHSC and shall require all members of the consulting team to agree in writing that they assign all right, title and interest in work product required by the Purchase Order/Agreement to UNMHSC. Inventions. For the consideration payable under a resultant Purchase Order/Agreement, the Seller agrees to report any invention arising out of the Work required by the Purchase Order/Agreement to UNMHSC. UNMHSC shall have sole right and authority to seek statutory patent protection under United States and foreign patent laws and to enjoy the benefits of ownership of the invention, whether or not the invention was required of the Seller or member of the consulting team as part of the performance of Work. The Seller hereby assigns all right, title and interest in and to inventions made in the course of the Work to UNMHSC and agrees to execute and deliver all documents and do any and all things necessary and proper to effect such assignment. Seller shall require all members of the Consulting Team to agree in writing that they will execute and deliver all documents and do any and all things necessary and proper to effect assignment of inventions arising out of the Work required by the Purchase Order/Agreement to UNMHSC. Survival of Provision. This provision shall survive expiration and termination of the Purchase Order/Agreement. PACKAGING. Packaging of materials under this contract shall meet the minimum specifications indicated under Packaging Specifications. If there are no packaging specifications listed, the packaging shall be suitable to insure that the materials are received in an undamaged condition. All material returns will be at the Offerors expense. **PATENT AND COPYRIGHT INDEMNITY. Seller shall indemnify, defend and hold harmless the University against all losses, liabilities, lawsuits, claims, expenses (including attorneys' fees), costs, and judgments incurred through third party claims of infringement of any copyright, patent, trademark or other intellectual property rights. PAYMENTS FOR PURCHASING. No warrant, check or other negotiable instrument shall be issued in payment for any purchase of services, construction, or items of tangible personal property unless the Purchasing Office or the UNMHSC using agency certifies that the services, construction or items of tangible personal property have been received and meet specifications. PAYMENT TERMS. Upon written request from Seller for payment, the University shall, within 30 days, issue a written certification of complete or partial acceptance or rejection, with payment to follow within 30 days after certificate of acceptance. Late payment charges shall be of 1% per month. PAYROLL OR EMPLOYMENT TAXES. No federal, state, or local income, payroll or employment taxes of any kind shall be withheld or paid by the University with respect to payments to Seller or on behalf of Seller its agents or employees. Seller shall withhold and pay any such taxes on behalf of its employees as required by law. The payroll or employment taxes that are the subject to this paragraph include but are not limited to FICA, FUTA, federal personal income tax, state personal income tax, state disability insurance tax, and state unemployment insurance tax. If Seller is not a corporation, Seller further understands that Seller may be liable for self-employment (Social Security) tax, to be paid by Seller according to law. PENALTIES. The Procurement Code, Section 13-1-28 at seq. NMSA 1978, as amended imposes civil and criminal penalties for its violation. In addition, the New Mexico criminal statutes impose criminal penalties for bribes, gratuities and kickbacks. PERIOD FOR OFFER ACCEPTANCE. Offeror agrees that any offer made submitted will be good for a period of one hundred and eighty days (180) calendar days; an additional time period may be requested by UNMHSC. PROTECTION OF CONFIDENTIAL DATA. Service Provider agrees to abide by the limitations on re-disclosure of personally identifiable information from education records set forth in The Family Educational Rights and Privacy Act (34 CFR 99.33 (a)(2) and with the terms set forth below. 34 CFR 99.33 (a)(2) states that the officers, employees and agents of a party that receives education record information from the Institution may use the information, but only for the purposes for which the disclosure was made. Definition: Covered data and information (CDI) includes paper and electronic student education record information supplied by Institution, as well as any data provided by Institutions students to the Service Provider. Acknowledgment of Access to CDI: Service Provider acknowledges that the Purchase Order/Agreement allows the Service Provider access to CDI. Prohibition on Unauthorized Use or Disclosure of CDI: Service Provider agrees to hold CDI in strict confidence. Service Provider shall not use or disclose CDI received from or on behalf of Institution (or its students) except as permitted or required by the Purchase Order/Agreement, as required by law, or as otherwise authorized in writing by Institution. Service Provider agrees not to use CDI for any purpose other than the purpose for which the disclosure was made. If the Family Policy Compliance Office of the U.S. Department of Education determines that the Service Provider improperly disclosed personally identifiable information obtained from Institutions education records, Institution may not allow the Service Provider access to education records for at least five years. Return or Destruction of CDI: upon termination, cancellation, expiration or other conclusion of the Purchase Order/Agreement. Service Provider shall return all CDI to Institution or, if return is not feasible, destroy any and all CDI. If the Service Provider destroys the information, the Service Provider shall provide Institution with a certificate confirming the date of destruction of the data. Maintenance of the Security of Electronic Information: Service Provider shall develop, implement, maintain and use appropriate administrative, technical and physical security measures to preserve the confidentiality, integrity and availability of all electronically maintained or transmitted CDI received from, or on behalf of Institution or its students. These measures will be extended by contract to all sub-contractors used by Service Provider. Reporting of Unauthorized Disclosures or Misuse of Covered Data and Information: Service Provider shall, within one day of discovery, report to Institution any use or disclosure of CDI no authorized by this Purchase Order/Agreement or in writing by Institution. Service Providers report shall identify: (i) the nature of the unauthorized use or disclosure, (ii) the CDI used or disclosed, (iii) who made the unauthorized use or received the unauthorized disclosure, (iv) what Service Provider has done or shall do to mitigate any deleterious effect of the unauthorized use or disclosure, and (v) what corrective action Service Provider has taken or shall take to prevent future similar unauthorized use or disclosure. Service Provider shall provide such other information, including a written report, as reasonably requested by Institution. Indemnity: Service Provider shall defend and hold Institution harmless from all claims, liabilities, damages, or judgments involving a third party, including Institutions costs and attorney fees, which arise as a result of Service Providers failure to meet any of its obligations under this Purchase Order/Agreement. Note: Inclusion of data by students into the terms of the contract will depend upon the contract and may not be needed." PUBLIC INFORMATION. All information, except that classified as confidential, will become public information at the time that the RFP is awarded. Confidential information must be marked CONFIDENTIAL in red letters in the upper right hand corner of the pages containing the confidential information. Price and information concerning the specifications cannot be considered confidential. (UNMHSC Purchasing Regulations 11.6.3.) PURCHASE ORDER/AGREEMENT. Any resultant Purchase Order/Agreement shall be the sole and entire Purchase Order/Agreement between the parties; any documents incorporated into the Purchase Order/Agreement are listed explicitly on the front side of the Purchase Order/Agreement, or are incorporated by implication by the terms of any resultant Purchase Order/Agreement. Any terms inconsistent with or in addition to any resultant Purchase Order/Agreement proposed by Seller are deemed rejected unless agreed to in writing by an appropriate University official. RELATIONSHIP OF PARTIES. The parties and their respective employees are at all times acting as independent Offerors. Offeror will not be considered an employee of UNMHSC for any purpose, including, but not limited to, workers compensation, insurance, bonding or any other benefits afforded to employees of UNMHSC. Neither party has any express or implied authority to assume or create any obligation or responsibility on behalf of or in the name of the other party. RELEASE UNMHSC REGENTS. The Contractor shall, upon final payment of the amount due under the contract release Regents of the University of New Mexico Hospitals, their officers and employees and the State of New Mexico from liabilities, claims and obligations whatsoever arising from the contract. The Contractor agrees not to purport to bind the University of New Mexico Hospitals or the State of New Mexico to any obligation not assumed in the contract by the Regents of the University of New Mexico Hospitals or the State of New Mexico unless the Contractor has express, written authority to do so, and then only within the strict limits of that authority. REMOVAL OF OFFERORS EMPLOYEE(S). UNMHSC may request that Offerors employee(s) be removed from the work under the contract for cause. The UNMHSC may immediately terminate, with written notice to Offeror, the services of any Contactor employee, if the University of New Mexicos management believes in good faith that Offerors employee is unable to perform the services with reasonable skill. Offerors agreement may also be terminated if Offerors liability insurance coverage is modified or terminated. REQUEST AS AGREEMENT: This Request for Proposal governs any offer and the selection process. Submission of an offer in response to this Request for Proposal constitutes acceptance of all this Requests terms and conditions. The terms and conditions of the Request may not be modified, altered, nor amended in any way by any Offer. Any such modification, alteration, or amendment shall be considered to be a request for modification, alteration or amendment, which request shall be deemed denied unless specifically accepted in writing by UNMHSC. Upon issuance of a Purchase Order, this Request shall be superseded, unless it is referenced on the front page of the Purchase Order, in which case it shall be deemed to be fully incorporated and integrated into the resultant contract. RETENTION OF RECORDS. Contractor will maintain detailed records indicating the date, time and nature of services provided under the Agreement for a period of at least five years after termination of the Agreement, and will allow access for inspection by the University of New Mexico Hospitals, the Secretary for Health and Human Services, the Comptroller General and the Inspector General to such records for the purpose of verifying costs associated with provisions of services under the Agreement. RIGHT TO PROTEST. The solicitation of the award of an RFP/Invitation for Bid (IFB) may be protested as per the UNMHSC Purchasing Regulation 11, Protest Procedures, which may be found at the following UNMHSC web site:  HYPERLINK "http://www.unm.edu/~purch/reg11.pdf" http://www.UNMH.edu/~purch/reg11.pdf. RIGHT TO WAIVE MINOR IRREGULARITIES. The UNMHSC Evaluation Committee reserves the right to waive minor irregularities. The UNMHSC Evaluation Committee also reserves the right to waive mandatory requirements provided that all of the otherwise responsive proposals failed to meet the same mandatory requirements and the failure to do so does not otherwise materially affect the procurement. This right is at the sole discretion of the UNMHSC Evaluation Committee. SCHEDULE DELAYS. If after the award, the Seller becomes aware of possible problems that could result in delay in completion of the work on the agreed-to schedule; the Seller must immediately notify the Buyer or the designated representative. The initial notification of the delay may be verbal with a written confirmation, giving the probable cause and effect, with recommendations for alternate action. Nothing in this paragraph will be interpreted as relieving the Seller of its contractual obligations; however, failure to notify UNMHSC promptly will be basis for determining the Seller responsibility in an otherwise excusable delay. SELLERS EMPLOYEES AND AGENTS. Seller shall have complete charge and responsibility for persons employed by Seller and engaged in the performance of the specified work. The Seller, its agents and employees state that they are independent contractors and not employees of the University. Seller, its agents and employees shall not accrue leave, retirement, insurance, bonding or any other benefit afforded to employees of the University as a result of any resultant Purchase Order/Agreement. SITE FAMILIARITY. The Seller shall be responsible for thoroughly inspecting the site and work to be done prior to submission of an offer. The Seller warrants by this submission that the site has been thoroughly inspected and the work to be done and that the offer includes all costs required to complete the work. The failure of the Seller to be fully informed regarding the requirements of this Request will not constitute grounds or any claim, demand for adjustment or the withdrawal of an offer after the opening. SITE INSPECTION. The site(s) referenced in this RFP are available for inspection. Arrangements may be made by contacting the individual listed on the cover sheer. STATE AND LOCAL ORDINANCES. The Seller shall perform work under the resultant contract in strict accordance with the latest adopted version of all State and local codes, ordinances, and regulations governing the work involved. All materials and labor necessary to comply with the rules, regulations and ordinances shall be provided by the Seller. Where the drawings and/or specifications indicate materials or construction in excess of the code requirements, the drawings and/or specifications shall govern. The Seller shall be responsible for the final execution of the work to meet these requirements. In the event of a conflict between various codes and standards, the more stringent shall apply. STATE AND LOCAL ORDINANCES. The Offeror shall perform work under this contract in strict accordance with the latest adopted version of all State and local codes, ordinances, and regulations governing the work involved. TAX SEGREGATION (CONSTRUCTION RELATED PROJECTS). In the performance of construction related services under this solicitation, the Seller agrees to work with and cooperate with the Universitys Tax Cost Segregation Consultant. The Universitys tax cost segregation consultant will be responsible for coordination, oversight and analysis of the effective application of New Mexico Gross Receipts Tax for each general Offeror involved with the construction projects at UNMHSC. Such services of the segregation consultant will be performed in accordance with New Mexico Statutes and relative regulations governing the application of New Mexico gross receipts tax to tangible personal property acquisition made by UNMHSC for various construction projects. TERMINATION AND DELAYS. The University may by written notice stating the extent and effective date, terminate any resultant Purchase Order/Agreement for convenience in whole or in part, at any time. The University shall pay Seller as full compensation for performance until such termination: (1) the unit or pro rata order price for the delivered and accepted portion: and (2) incidental damages, not otherwise recoverable from other sources by Seller, as approved by the University, with respect to the undelivered or unaccepted portion of any resultant Purchase Order/Agreement provided compensation hereunder shall in no event exceed the total contracted price. Such amount will be limited to Seller's actual cost, and may not include anticipated profits. The University shall not be liable for consequential damages. The University may by written notice terminate any resultant Purchase Order/Agreement in whole or in part for Seller's default if Seller refuses or fails to comply with the provisions of a resultant Purchase Order/Agreement or fails to make progress so as to endanger performance and does not cure such failure within a reasonable period of time. In such event, the University may otherwise secure the materials, supplies or services ordered, and Seller shall be liable for damages suffered by the University thereby, including incidental and consequential damages. If after notice of termination, the University determines Seller was not in default, or if Seller's default is due to failure of the University, termination shall be deemed for the convenience of the University. The rights and remedies of the University provided in this paragraph shall not be exclusive and are in addition to any other rights and remedies provided by law or under a resultant Purchase Order/Agreement as used in this paragraph, the word Seller includes Seller and Sellers sub-suppliers at any tier. THIRD PARTIES. Nothing in this Agreement, express or implied, is intended to confer any rights, remedies, claims, or interests upon a person not a party to this Agreement. TITLE AND DELIVERY. Title to the materials and supplies passed hereunder shall pass to the University upon acceptance at the FOB point specified, subject to the right of the University to reject. For any exception to the delivery date specified, Seller shall give prior notification and obtain approval thereto from the University's Purchasing Department. Time is of the essence and the Purchase Order/Agreement is subject to termination for failure to deliver on time. WAIVER. The Contract shall contain a provision that states that no waiver of any breach of the Contract or any terms or conditions thereof shall be held to be a waiver of any other or subsequent breach; nor shall any waiver be valid, alleged or binding unless the same shall be in writing and signed by the party to have granted the waiver. WARRANTIES. Seller warrants the goods and/or services furnished to be exactly as specified in any resultant Purchase Order/Agreement, free from defects in Seller's design, labor, materials and manufacture, and to be in compliance with any drawings or specifications incorporated herein and with any samples furnished by Seller. All applicable UCC warranties express and implied are incorporated herein. WARRANTY: Please state the warranty for equipment to be supplied under this RFP. A copy of the warranty should be included in your submission. WORKERS COMPENSATION. No workers compensation insurance has been or will be obtained by UNMHSC on account of Seller or its employees or agents. Seller shall comply with the workers compensation laws with respect to Seller and Seller's employees and agents. WORKMANSHIP/COOPERATION. All work shall be done in a neat, workman-like manner using acceptable equipment and methods consistent with that level of care and skill ordinarily exercised by members of the profession/trade and in accordance with sound professional/trade standards and ethical practice. The Seller will cooperate with the University and other contractors and coordinate their work involving other contractors through the Universitys authorized representative. EXHIBIT J Information Systems Security Plan Information The UNMHSC Information Security Plans are to be developed and documented for IT systems, as per the UNMHSC Information Technology Security Procedures. This template is to be used as a guide in developing individual security plans for new and changing application and infrastructure systems. All projects must also be placed into the Online Request System (ORS) for project prioritization, development and resource review. Purchases, Contracts and Implementation of new IT assets will not move forward without the completion of an IT Security Plan. Note to our vendors: your equipment, applications, databases, etc. end up on our environment. All of these must be reviewed for proper resources, security, backup, etc. You must work with the team or project leader to complete the questions below for the most effective and timely implementation. The IT Security Plan answers start with the data flow diagram. Without an understanding how the system works and where the application, system or database resides and how the users and support access and support the system is very difficult to answer the following questions. Note: For confidential or Restricted Data outsourcing the UNMHSC requires all available third party security certifications/attestations (preferably based on standards such as: (ISO 27002, HITRUST, NIST 800-53, SSAE-16 SOC 2, or equivalent) from the vendor that are applicable to the service / application under consideration. For payment card hosting, PCI DSS attestation and reports will be required. If necessary, the vendor can submit a redacted copy of certifications to safeguard sensitive information. The UNMHSC reserves the right to request and review the vendor's third party certifications/attestations annually. Any vendor who also partners with third parties that create, use, transmit, receive or store the UNMHSC data are required to provide independent third party security certifications/attestations. Important: Start this effort by creating a Visio or other graphical workflow of the system. Include workstation or other device where information is created or accessed mapping through appropriate network areas, include the server/database/application and then diagram return paths if applicable. Finally, map the backup and recovery processes. A security plan should include at minimum a description of the security processes for the system, access and confidentiality requirements and restrictions, security administration processes, data classification designations, legal requirements for security and privacy, training, security testing, infrastructure security components, roles & responsibilities for security functions, physical security, and back up and disaster recovery requirements. The Security Plan should describe the security needs and processes for the Life Cycle Support of the system. The Security Plan will be initiated in the early phases (business analysis and requirements) of a project, and completed before the system is migrated to production. This template will be used to document security plans upgrades to current systems as well as for current systems, where such documentation does not exist. Please complete all sections of the plan. To view this exhibit please visit RFP 439-21:  HYPERLINK "/about/bids-proposals/" /about/bids-proposals/ Contact the IT Security Office with questions at 505-272- 3282. EXHIBIT K INSTALLATION Installation The Vendor shall install the software (modules), cables, and required hardware at the Hospital on the date or dates specified in the Implementation Plan. Vendor Obligations The Vendor shall supply all labor, materials, tools, equipment, permits, fees, inspection and testing costs, and supervision for the complete and satisfactory installation of the software (modules), cables, and required hardware at the Hospital. Damage to Hospital Property When installing the software (modules), cables, and required hardware, the Vendor and Vendors Personnel shall not damage any of the Hospitals property, and shall not disrupt or interfere with the Hospitals systems or procedures, except as specified in the Implementation Plan. In the event of any such damage, disruption or interference, the Hospital and its agents, contractors and employees may take all such steps as it considers reasonably appropriate to repair or restore such damage, disruption or interference and render an account therefore to the Vendor or deduct the amount from any monies owing by the Hospital to the Vendor. Installation Site During installation of the software (modules), cables, and required hardware, the Vendor shall keep the installation site in as tidy a condition as practicable and, upon completion of the installation, the Vendor shall remove all tools, equipment, surplus materials and debris and shall leave the installation site in a clean and safe condition satisfactory to the Hospital, acting reasonably. Authorization Required Written authorization must be received prior to the installation or attachment of any of the Vendors software, (modules) modules, cables, and required hardware or devices on or to Hospital owned or leased equipment, software, or communications networks. In the event of problems created by any such installation or attachment as referred to in this Section, the Vendor shall be solely responsible for all repairs and services to correct the problems. The Vendors installers will need to complete a ؿHospitals EOC 3 hour training class prior to any work that requires above ceiling, penetrations, in the walls, installation of cables above ceiling or in walls, etc. EXHIBIT L ACCEPTANCE TESTING The Acceptance Testing protocol described herein is a minimum standard which is intended to demonstrate that the software (modules), cables, and required hardware, once fully delivered, installed and commissioned will meet the requirements as called for in this RFP on a continuous and reliable basis and will meet or surpass the clinical requirements set by the UNMHSC in this RFP. Without limiting the generality of the foregoing, the Acceptance Testing is also intended to demonstrate that the software (modules), cables, and required hardware will meet or surpass the requirements of the Performance Guarantee. Performance Certificate. Following installation of the software (modules), cables, and required hardware, the Vendor shall provide to the UNMHSC a performance certificate certifying that such software (modules), cables, and required hardware has been fully and completely supplied and/or installed, is mechanically complete, is fully commissioned, and is ready for Acceptance Testing (the Equipment Performance Certificate). Title to the software (modules), cables, and required hardware will pass to the UNMHSC upon receipt by the Hospital of the Performance Certificate. The UNMHSC Acceptance Testing. Following receipt of the Performance Certificate, the UNMHSC shall proceed to conduct acceptance testing (Acceptance Testing) and the Vendor shall cure any identified non-conformance in accordance with the terms therein. General Without prejudice to the Hospitals right to reject unordered, defective or non-conforming software (modules), cables, and required hardware, the Hospital shall be entitled to conduct Acceptance Testing. The software (modules), cables, and required hardware must comply with the Vendors Technical Specifications and any acceptance criteria that are mutually defined (Acceptance Criteria). The Acceptance Testing shall be based on the Vendors formal factory test procedures and the Acceptance Criteria unless otherwise agreed to. A successful Acceptance Test shall have occurred only after the Equipment has fully met the requirements set out in this Schedule for a period of [Offeror to insert] consecutive calendar days following validation. All Acceptance Criteria used as part of the Acceptance Testing shall be considered as baseline parameters of performance and shall be used by the Hospital for comparison purposes during all subsequent quality assurance testing. Acceptance Testing Environment. Unless otherwise agreed to by the parties, the Vendor agrees that all Acceptance Testing shall occur during the peak working period of the use of the software (modules) and required hardware as determined by the Hospital. Timing of Acceptance Testing. Unless otherwise agreed to by the Hospital, software (modules), cables, and required hardware shall not be considered ready for any Acceptance Testing unless all quantities of all components related thereto have been delivered to the Hospital and, where appropriate, installed. In accordance with the Implementation Plan; the Vendor shall give approximately two (2) weeks notice prior to the Hospital to organize the appropriate people within the Hospital for Acceptance Testing; and the Acceptance Testing shall commence upon the Hospitals receipt of the Performance Certificate from the Vendor. Acceptance Testing. The Acceptance Testing shall extend for a period of [Offeror insert number of days] days, or such longer period as the parties may agree. If the Equipment does not meet the Acceptance Criteria, during the initial [Offeror insert number of days] consecutive day period, the Hospital shall provide immediate written notice of the failed Acceptance Testing to the Vendor. The Vendor shall take corrective measures within twenty-four (24) hours of receipt of the failed Acceptance Testing notice and provide written notice to the Hospital when the Vendor is ready to commence a second [Offeror to be insert] consecutive calendar day Acceptance Testing period. Should the Equipment not meet the Acceptance Criteria during this second [insert number of days] consecutive day period, the Hospital provide immediate written notice of failed Acceptance Testing to the Vendor. The Vendor shall take corrective measures within twenty-four (24) hours of the receipt of the failed Acceptance Testing notice and provide written notice to the Hospital that the Equipment is ready to commence a third [Offeror insert number of days] Acceptance Testing period. If the Equipment fails to meet the Acceptance Criteria during the third [Offeror insert number of days] day Acceptance Testing period, the Hospital may, at its option: Request and have replaced the software (modules), cables, and required hardware that has been the source of the failure; Grant an extension of the period allowed for successful completion of the Acceptance Testing in which case, the Vendor shall promptly make every reasonable commercial effort to correct the deficiencies and defects, and the Acceptance Testing period shall be extended for such further period of time as the Hospital may determine in order to permit the Vendor a reasonable opportunity to correct the deficiencies and defects and for the Hospital to conduct any new Acceptance Testing; or Terminate this Agreement and request immediate removal of the software (modules), cables, and required hardware from the Hospitals premises, at no cost to the Hospital and provide a full refund of money paid to date to the Hospital. Upon the removal, the Vendor shall ensure the installation site is returned to its original condition, to the Hospitals satisfaction, at the Vendors expense. Successful Acceptance Test. If the Acceptance Testing is successful, following the end of the Acceptance Testing period, the Hospital shall execute a Hospital Acceptance Certificate confirming that the Equipment has satisfied the Acceptance Criteria. Title and Risk of Loss Regardless of whether or not any payment has been made for the software (modules), cables, and required hardware and notwithstanding any Acceptance Testing to be conducted, title to the software (modules), cables, and required hardware shall pass upon receipt by the Hospital of the Performance Certificate. Risk of loss or damage to the software (modules), cables, and required hardware shall pass to the Hospital upon receipt by the Hospital of the Performance Certificate. Warranty. The Vendor agrees that the Warranty shall only commence upon the Hospitals execution of a Hospital Acceptance Certificate. Other Remedies. The holding of, or the failure to hold any Acceptance Testing, shall in no way impair the Hospitals right to avail itself of any other remedies to which the Hospital may be entitled in respect of defective or non-conforming Equipment.. Deemed Acceptance. If, one (1) day after the completion of the last Acceptance Testing period the Hospital has failed to provide notice to the Vendor that Acceptance Testing has failed, the Vendor shall notify the Hospital in writing requesting that the Hospital either execute a Hospital Acceptance Certificate or inform the Vendor of the failed Acceptance Testing within ten (10) days of receipt of the notification. If the Hospital does not respond within such ten (10) day period, the Hospital shall be deemed to have accepted the Equipment. Other Acceptance Testing Procedures. The Vendor is advised that individual hospitals may have other procedures for Acceptance Testing that may need to be included in any final agreement. EXHIBIT M TRAINING Training. At the request of the UNMHSC, the Vendor shall provide the following training as specified by the Hospital: Technical and Clinical Training Training to include but should not be limited to diagnostic software and integration of the software (modules) and required hardware with the Hospitals existing systems; The awarded training Bidder will be required to provide training and training materials for primary users at no additional cost. The cost of all technical training, including travel and accommodation for the Hospitals staff to attend training course(s) at the Vendors facilities if necessary, shall be at a cost mutually agreed to by the parties. The successful Bidders shall submit to UNMHSC, at no charge, electronic copies the operators and service manuals. What is the training methodology? Describe the training you provide coders, CDI specialists, and system administrators. Do you offer ongoing webinars, seminars, in-service training or user group meetings? How will you ensure all training will be scheduled to coincide with UNMHSC schedules and staffing? What type of staff will you make available to provide to be onsite and for how many days and for how long? Will you have someone readily available for on-site visits to respond to questions or needs as they occur and what is the response time for page, onsite, etc. Except as otherwise agreed by the Hospital, the cost of all clinical training, including travel and accommodation for the Hospitals staff to attend training course(s) if necessary, shall be borne by the Vendor. Subsequent Training After the training on the software (modules) and required hardware has been completed, the Hospital reserves the right to request at no additional charge. Additional follow-up training as reasonably required to ensure the software (modules) and required hardware is utilized efficiently. Technical and consultative support for the Equipment sold by the Vendor to the Hospital under this Agreement. Such support shall include, but shall not be limited to, support for and assistance with the resolution of any problems or difficulties with the operations of the software (modules) and required hardware. EXHIBIT N Warranty The Vendor should complete this exhibit by responding to each item below for each type of proposed software (modules) and required hardware as applicable. Attach separate pages if required. Vendors are encouraged to clearly describe the nature and extent of the Warranty being provided, including its limitations and any exclusion that may apply. General Guarantees and Performance Guarantee. Include software (modules) and required hardware specific, detailed descriptions of all guarantees, warranties and conditions with respect to the Equipment to enable the UNMHSC to fully understand the nature, extent and limitations of the Warranty provided by the Offeror; Indicate the length of the Warranty, extent of the coverage and any terms, conditions or limitations, including any co-payments expected of the UNMHSC. Offerors must confirm that all servicing, maintenance and preventative maintenance required on the software (modules) and required hardware during the Warranty Period will be provided by the Vendor at no additional cost to the UNMHSC. Post Completion Warranty The Warranty shall commence on the successful completion of the Acceptance Testing and the delivery by the UNMHSC of the Acceptance Certificate. The Offeror shall indicate any continuation or extension of Warranty that it is prepared to provide upon expiration of the basic Warranty Period described in the Warranty Exhibit together with the charges, if any, for such continued Warranty. Maintenance and Preventative Maintenance During Warranty Period Confirm that all servicing, maintenance and preventative maintenance required on the software (modules) and required hardware during the Warranty Period will be provided by the Offeror at no additional cost to the Hospital. Equipment Name ___________________________________________________ Item NumberRequirement ItemVendor Response1software (modules) and required hardware specific warranties, guarantees and conditions2Warranty length and extent of coverage3Warranty extension or continuation4Maintenance and preventative maintenance during Warranty  EXHIBIT O Service and Support The Vendor should complete this section by responding to each item below for each type of proposed software (modules) and required hardware as applicable, attaching separate pages if required.  Equipment Type ItemVendor ResponsePerformance GuaranteeProvide a detailed description of the Performance Guarantee provided for the software (modules) and required hardware, including a detailed description of guaranteed up time methodology for measuring compliance with the guarantee and the amount that will be paid by the Vendor to the Hospital, in cash or in other value, if the Performance Guarantee is not met. The Performance Guarantee should be applicable to: Warranty Period; Full Service Agreement. Partnership Service Agreement. Parts & Technical/Software Agreement.Provide a detailed definition of down time.Post Warranty ServiceIndicate the length of time, upon expiration of the warranty, the Vendor will continue to offer service and support on the proposed software (modules) and required hardware.Preventative MaintenanceWarranty Coverage indicate if Preventative Maintenance is included during the Warranty Period;Hours of Service - state the recommended number of hours of service each type of software (modules) and required hardware should operate prior to the performance of routine preventative maintenance.Procedures - indicate the recommended frequency, type and length of procedures for regular and appropriate preventative maintenance of the proposed software (modules) and required hardware.Downtime indicate the approximate length of downtime required to accommodate regular or preventative maintenance that is performed pursuant to warranty or any service agreement.Documentation - provide written documentation for the recommended preventative maintenance on the software (modules) and required hardware including but not limited to cleaning, calibrating, periodic replacement of parts, and performance verification and any other activities which the Vendor proposes to undertake, or recommends be undertaken, in maintaining the software (modules) and required hardware.Operating System Security describe how security patches, upgrades and service packs will be applied to the Windows Operating System after publication by the manufacturer, if applicable to the proposed software (modules) and required hardware.On-Site Service ResponseWarranty Period - indicate the guaranteed on-site service response time of a qualified repair technician after a request has been made. If response times differ, the information should be provided for: regular weekdays; weekends; public (statutory) holidays.Indicate the guaranteed on-site service response time of a qualified repair technician after a request has been made. If response times differ, the information should be provided for: regular weekdays; weekends; public (statutory) holidays.Response Time Penalty - the vendor should also indicate any compensation that will be paid to the Hospital if guaranteed on-site response service times are not achieved.Technicians - indicate the number of trained service personnel, indicate the number of qualified service personnel at each location and identify locations.Parts Format - indicate the parts depots located in New Mexico and indicate: a list of tools the Vendor is to leave on site for service calls; and normal lead time for the provision of parts.Telephone SupportAvailability and Services - describe in detail the telephone support available and indicate availability including but not limited to: 24 hours per day, 7 days per week, 365 days per year; operational/application inquiries; remote diagnostic troubleshooting and user networking; and availability of a toll free line (include number) during: Warranty Period; No Post Warranty Service Agreement.Length of Support - indicate the length of time that both clinical and technical telephone support will be provided to the hospital (i.e. as long as the equipment is in service at the hospital).Remote Connectivity - provide details of any applicable hospital obligations regarding remote connectivity if applicable.Diagnostic SoftwareAvailability describe in detail the diagnostic software that will be available to the Hospital to maintain, troubleshoot and support the software (modules) and required hardware. The Vendor should confirm the availability of the diagnostic software to the Hospital in the event that the Vendor is not retained, after the Warranty Period to provide Services.Third Party ServicesAccess to Information in the event that the Vendor is not retained by the Hospital to provide the Services, the Vendor shall confirm its willingness to provide the Hospital with any and all information required to allow the Hospital to service the Equipment itself or have a third party service provider perform such services after expiry of the Warranty Period. Full Access the Vendor should confirm its willingness to supply all service reports and service passwords which would allow the Hospital full access to any diagnostics included with the software (modules) and required hardware and any other services required. EXHIBIT P MANUALS, BULLETINS AND DOCUMENTATION Content of Exhibit. Service/Training/Parts Manuals, Bulletins and Document should outline in detail the manuals, bulletins, documentation, drawings, spare parts and other materials which the Offeror will supply to support the Equipment, products or services offered in its Proposal and as described in the Purchase Price Exhibit R. Electronic Availability. One of the obligations of a successful Offeror under the Agreement is to provide the documents and other materials described in the Service/Training/Parts Manuals, Bulletins and Documentation. The Offeror may propose to provide such documentation and materials through electronic links provided that such links are properly secure, can be accessed by the UNMHSC personnel easily and are provided at no cost. The Offeror should disclose: The guaranteed response time to assess recalled devices that have been identified by the UNMHSC. Resources available from the Offeror to assess all recalled devices in order to ensure the devices meet current safety standards and regulations and to further ensure uninterrupted usage of Equipment by the Hospital. Any discussions with regulatory agencies related to the device, which may impact on the future availability or use of the Equipment or its accessories, or has an impact on the service or Warranty support provided by the Offeror. Service/Training/Parts Manuals and Documentation. The following manuals/materials shall be provided at no charge and shipped with the software (modules) and required hardware, unless otherwise specified in this Agreement: 2 complete sets of operator/user manuals, including software (modules) and required hardware manuals as applicable and any other printed or electronic media available for user education (e.g. videos, CD-ROMS, etc.). 1 complete set of service manuals including but not limited to, electrical/mechanical/pneumatic schematics manuals, parts lists, pricing lists or schedules, software manuals, troubleshooting guides, training, health and safety manuals, as applicable. A list of any installation and/or special test tools and/or components and/or preventative maintenance kits requirements for the proper use and maintenance of the Equipment, replacement parts, and the current parts costs. The UNMHSC should be notified of such requirements before the Equipment is shipped. All service documentation for diagnostic software (modules) and required hardware Schematics, drawings, blueprints and data sheets, as applicable. 2 copies of As-built drawings at the end of construction in electronic form suitable to the Hospital, as applicable Bulletins and Updates. The Vendor shall, on a timely basis, forward to the UNMHSC designated personnel: Any service bulletins, clinical user bulletins, or similar type of or related bulletin including, but not limited to, on-line technical resources that relate to the Equipment. Updates to the manuals/materials referred to in this Schedule as long as the Equipment is still being used or the Hospital still requires the Equipment, at no additional cost to the Hospital. EXHIBIT Q COST PROPOSAL Total Project Cost In this Exhibit, provide pricing details below to meet full compliance of scope and requirements as defined in this RFP. This shall include everything necessary to complete system implementation. The Offeror should provide separately in this exhibit, cost on all required Software (modules), Cables, and Hardware required, services, implementation, including conversation or customization charges from our existing application and/or forms and formats, attaching separate pages if required, component name, part number, and pricing for all standard components of the proposed Software System. Any applicable costs associated with training, implementation, and installation should be clearly identified. Installation charges should cover all necessary components, including but not limited to cabling, connections, and wall plates, all with the intention of providing a complete operational system. Price submitted by vendor must include estimates for travel, lodging, meals, and any other associated costs Offerors should detail clearly, in the Installation Plan, any parts of the installation that the Offeror believes are the responsibility of the Hospital. Prices All prices/discounts shall be F.O.B. destination and shall include all parts, labor, materials, software, surcharges, supplies, freight, administrative costs, etc., to fulfill the terms, conditions, and scope of work as called for in this RFP and must be based upon percent (%) discount off your current Published List Price. Licensing What is the licensing structure for your product? (By concurrent users, server installations, perpetual, month to month etc.). Do you offer various licensing models, hosted solutions, etc.? If you provide a hosted solution, may the UNMHSC elect, at a future point in time, to operate the software on its own servers at no additional licensing charge? In your pricing please indicate if the License fees are month to month or perpetual. Year one costs, and Subsequent Annual Costs - What are the initial or year one costs including yearly maintenance, support, and any other items or are they included in the Total Project Cost? What are the year two, three, and subsequent years annual costs? What goods and services are provided in such years? Future Enhancements Provide details or estimates on cost structure for any enhancements to basic functionality requested or anticipated expansion of the product in future years. Please describe the product roadmap via a white paper or other documentation or text. For example, do you typically release new versions of the software every 6 months, 9 months, 18 months, etc. Assuming the UNMHSC purchases your product in the Fall, 2021, where is that in the product cycle? A description of additional charges for any extra services including a not to exceed amount. Prices shall remain firm throughout the initial contract year. Price increases will be subject to review and approval prior to any subsequent renewal period and upon sixty (60) days advance written notice. If your company would like the UNMHSC to consider alternative pricing models, please include them in addition to the minimum requirements. Any charges not specifically identified in this section of your response will be considered free of charge. Project Component: (break costs out annually, year 1 year 2, etc. and distinguish if they are one time fees or re-accruing. Description# Units (Hours, users, year (s) QTYList Price% off List PriceؿPrice (ea)ؿExtended PriceEnterprise License Fees*Annual Maintenance Support Hosting Implementation System Installation/configuration/IntegrationProject Management Development of Interface Testing Technical and End User Training System Upgrade(s) Travel: Any applicable costs associated with training, should be clearly identified. Description # Units (Hours, users, year (s) QTY List Price % off List Price ؿPrice (ea) ؿExtended Price  Future Service/Enhancement Cost For information only. Not to be evaluated. Provide details or estimates on cost structure for any enhancements to basic functionality requested or anticipated expansion of the product in future years. Although data conversion and custom software development are not part of this implementation, these services may be required in the future. Please provide bill-rated for each service below. Description# Units (Hours, users, year (s) QTYList Price% off List PriceؿPrice (ea)ؿExtended Price Post Warranty Service Schedule: The Vendor should provide in this exhibit the Post Warranty Service Schedule, attaching separate files as required, post warranty service costs and options. The Vendor should outline options available and, for any such option, propose a detailed scope of Services, along with a statement of the costs, fees and reimbursable expenses which will apply to those Services. In addition, the Vendor should indicate whether there are any technology obsolescence programs or options that will prevent technology obsolescence and keep the software (modules) and required hardware current throughout the next five (5) to seven (8) years. Any costs associated with this program or option should be identified for each Software Module and Projected Hardware.Component NamePart #DescriptionTerm of Service (1, 2, 3, 4 years etc.)List Price (Hourly rate)Percent of List Pricethe UNMHSC Ext Price Additional Pricing Information: The Vendor should complete and submit this exhibit showing any Additional Pricing Information where any of the pricing schedules does not provide a line item for something. Description# Units (Hours, users, year (s) QTYList Price% off List PriceؿPrice (ea)ؿExtended Price Costs To the UNMHSC: Offerors should detail clearly, any parts of the installation that the Offeror believes are the responsibility of the Hospital. Description# Units (Hours, users, year (s) QTY EHIBIT R RFP # 439-21 ORGANIZATIONAL REFERENCE QUESTIONNAIRE FOR: (Name of Offeror) This form is being submitted to your organization for completion as a business reference for the company listed above. For questions or concerns regarding this form, please contact the UNMHSC Procurement Specialist listed above. When contacting us, please include the Request for Proposal number listed at the top of this page. Organization providing referenceContact name and title/positionContact telephone numberContact e-mail address Project description  Project dates (starting and ending) Identify the length of time services were provided for. Include specific reason(s) why the organization is you (if applicable);  Technical environment for the project youre providing a reference (i.e., Software applications, Internet capabilities, Data communications, Network, Hardware) QUESTIONS: Briefly describe in what capacity have you worked with this Offeror in the past? How would you rate the Offeror s knowledge and expertise regarding the purpose of this RFP? & Excellent & Satisfactory & Unsatisfactory & Unacceptable Brief explanation of above rating: Was the Offeror required to provide reports to your organization for the project? &Yes &No If yes, what is your level of satisfaction with the reports produced by the Offeror? & Very Satisfied & Satisfied & Not Satisfied & Unacceptable Brief explanation of above rating: If applicable, how would you rate the Offeror s level of flexibility relative to changes in the project scope and timelines? & Excellent & Satisfactory & Unsatisfactory & Unacceptable & N/A Brief explanation of above rating: If applicable, what is your level of satisfaction with hard-copy materials produced by the Offeror? & Very Satisfied & Satisfied & Not Satisfied & Unacceptable & N/A Brief explanation of above rating: How would you rate the dynamics/interaction between the Offeror and your staff? & Excellent & Satisfactory & 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Satisfactory; 1 = Unsatisfactory; 0 = Unacceptable Name: Rating: Brief explanation of above rating: Name: Rating: Brief explanation of above rating: Name: Rating: Brief explanation of above rating: Name: Rating: Brief explanation of above rating: How satisfied are you with the services provided by the Offeror? & Very Satisfied & Satisfied & Not Satisfied & Unacceptable Brief explanation of above rating: With which aspect(s) of this Offeror s services are you most satisfied? 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